Last Updated: 25/10/2025
Welcome to Codexa Design (“we,” “our,” or “us”).
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
1. Who We Are
Codexa Design is a software and web development company based in the Netherlands.
We specialize in Shopify & WordPress Development, Logo Design, Domain & Hosting, and Customer Support Solutions.
If you have any questions about this policy, you can contact us at:
📧 Email: privacy@codexadesign.com
2. Information We Collect
We may collect the following types of personal information:
a. Information You Provide Directly
Name, email address, phone number, and company name
Project details or inquiries submitted via forms or email
Billing information when making a purchase or signing a service agreement
b. Information Collected Automatically
IP address, browser type, and device information
Pages you visit, time spent on pages, and referring URLs
Cookies and similar tracking technologies (see Section 6)
c. Information from Third Parties
We may receive information from trusted third-party service providers such as payment processors, hosting services, or analytics tools.
3. How We Use Your Information
We use your information to:
Provide and manage our web design, development, and hosting services
Respond to your inquiries and provide customer support
Process payments and send invoices
Improve our website performance and user experience
Send you updates, offers, or newsletters (only with your consent)
Comply with legal obligations and prevent fraud
4. Legal Basis for Processing (GDPR Compliance)
We process your data based on:
Contractual necessity: To fulfill our service agreements with you
Legitimate interests: To operate and improve our business
Legal obligation: When required by applicable law
Consent: For newsletters, marketing communications, or optional data sharing
You can withdraw your consent anytime by contacting us.
5. Data Retention
We keep your personal data only for as long as necessary to fulfill the purposes described above, or as required by Dutch or EU law.
When data is no longer needed, it is securely deleted or anonymized.
6. Cookies & Tracking Technologies
Our website uses cookies to enhance your experience.
Cookies help us understand how visitors use our site, personalize content, and improve functionality.
You can control or disable cookies through your browser settings. However, disabling cookies may limit certain website features.
7. Sharing Your Information
We never sell your personal data.
We may share your information only with trusted third parties who help us deliver our services, such as:
Web hosting providers
Email or marketing service providers
Payment processors
Analytics and security partners
All third parties we work with are GDPR-compliant and bound by confidentiality agreements.
8. International Data Transfers
As we are based in the Netherlands, your data is stored within the European Economic Area (EEA) whenever possible.
If data is transferred outside the EEA (for example, via third-party services), we ensure adequate safeguards under GDPR.
9. Your Data Protection Rights (Under GDPR)
You have the right to:
Access your personal data
Request correction or deletion of your data
Object to processing or request data portability
Withdraw consent at any time
File a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)
For any privacy-related requests, email us at privacy@codexadesign.com.
10. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.
11. Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements.
The latest version will always be available on our website with the “Last Updated” date at the top.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact: